At [Your Company Name], we strive to ensure that you are completely satisfied with your purchase. If, for any reason, you are not satisfied with your purchase, we’re here to help.

1. Returns

Eligibility for Returns:

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Certain items are exempt from being returned. Non-returnable items include [list any non-returnable items, e.g., perishable goods, custom products, gift cards, etc.].
• Items on sale or clearance may be final sale and not eligible for return.

Return Window:

• You have 7 days from the date of receipt to return an item.

Return Process:

• To initiate a return, please contact our customer service at order@aqcrufil.in /+91-89201 56530 with your order number and reason for return.
• Once your return is approved, we will provide you with the return shipping instructions.
• You are responsible for paying the shipping costs for returning the item unless the return is due to our error (e.g., you received an incorrect or defective item).

Condition of Returns:

• We reserve the right to refuse returns that do not meet the above conditions or are returned without authorization.

2. Refunds

Refund Eligibility:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Refund Process:

• If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.

Partial Refunds:

• In some cases, only partial refunds may be granted (if applicable), such as for items that are returned in a damaged condition, missing parts, or items not in their original packaging.

Shipping Costs:

• Original shipping costs are non-refundable. If you receive a refund, the cost of return shipping (if applicable) will be deducted from your refund.

Late or Missing Refunds:

• If you haven’t received a refund yet, first check your bank account again.
• Then contact your credit card company, as it may take some time before your refund is officially posted.
• If you’ve done all of this and you still have not received your refund, please contact us at order@aqcrufil.in.

3. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at  order@aqcrufil.in /+91-89201 56530 .

4. Damaged or Incorrect Items

• If you received a damaged or incorrect item, please contact us within 2-3 days of receiving the item. We will arrange for the return of the damaged/incorrect item and provide a replacement or full refund, including any shipping costs incurred.

5. Cancellations

• If you wish to cancel an order, please contact us as soon as possible at [Customer Service Email/Phone Number]. If the order has not been shipped, we will cancel it and issue a full refund. If the order has already been shipped, you may need to follow our return process once you receive the item.

6. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at:  order@aqcrufil.in /+91-89201 56530